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Automation is the technology by which a process or procedure is performed with minimal human assistance.[1][2] While often involving machinery, software, or robotics, the core concept is reducing the need for direct human intervention in tasks ranging from simple operations to complex decision-making processes. It is closely related to, but generally implies more complexity and self-governance than, simple Mechanisation, which primarily focuses on replacing human labor with machines.[2]

Techopedia defines automation as "the creation of technology and its application in order to control and monitor the production and delivery of various goods and services."[1] Encyclopædia Britannica elaborates that automation "generally implies the integration of machines into a self-governing system."[2] Conceptually, it can sometimes be compared to outsourcing, where tasks are handled by others with minimal direct input after an initial agreement or instruction, achieving a result "automatically" through social or economic mechanisms.[3]

Levels of Automation[]

Automation systems can vary significantly in complexity and capability:

  • Automatic systems typically handle simple, often binary (Yes/No), tasks based on predefined triggers or conditions.
  • Automated systems can manage more complex sequences of tasks but usually operate within relatively structured and predictable environments.
  • Autonomous systems are designed to perform complex tasks in unstructured, dynamic environments with minimal or no human guidance after initial setup or goal-setting.[4]

Historical Background[]

While the term "automation" is modern, the concept of using machines to reduce human labor is ancient.

  • Water wheels were used in the Roman period for tasks like grinding grain and lifting irrigation water.[5]
  • Water-powered bellows were employed in blast furnaces in China as early as 31 AD.[6]

Applications[]

Automation is implemented across numerous sectors:

  • Manufacturing: Robotics, assembly lines, quality control systems.
  • Transport: Autopilots in aircraft, automated train systems, advancements in autonomous vehicles.
  • Utilities: Power grid management, water treatment plant controls.
  • Defense: Unmanned aerial vehicles (UAVs), automated threat detection systems.
  • Facilities Management: Automated climate control (HVAC), security systems.
  • Operations & Logistics: Warehouse automation (robots, conveyor systems), automated scheduling.
  • Information Technology (IT): Server management, software deployment, automated testing, cybersecurity responses.[7]

Government and Administration[]

Automation plays an increasing role in public sector operations. Government organizations utilize it to enhance efficiency, service delivery, and communication.[8] Research has highlighted a gap between current public service delivery and the potential offered by digital transformation through automation.[9] Examples include:

  • Digitizing and automating requests for public records using modern forms and workflow logic, reducing processing time and improving citizen convenience.[8]
  • Automating incident response processes to better coordinate multiple departments and agencies, prioritize actions based on severity, and facilitate faster data capture from the field via mobile devices.[8]
  • Streamlining internal processes and communications.

Impact and Considerations[]

Automation has profoundly affected modern life, bringing significant benefits in efficiency, productivity, safety, and enabling tasks previously impossible.[2] However, it also raises significant societal questions, particularly regarding its impact on employment. Concerns exist that widespread automation, even in service sectors like cafes employing robotic baristas, could displace human workers.[10] The potential for an Automation crisis and ethical considerations, such as Automated racism (bias embedded in automated systems), are ongoing areas of discussion and research.

Etymology[]

The term automation was coined in the manufacturing sense around 1948 by Ford Motor Company Vice President Delmar S. Harder, derived from automatic + -ion. An earlier related term, automatism (1838), referred to the quality of being automatic in the classical sense.[11]

Media[]

  • Macy, Jr., J. W. (1966, July 23). Automatic Government. Saturday Review.
  • Witt, S. (2018, November 7). Improving Process in Government Organizations Through Automation. Nintex Blog.

See Also[]

References[]

  1. 1.0 1.1 Techopedia. (Date). Definition - What does Automation mean?. Retrieved from [URL]
  2. 2.0 2.1 2.2 2.3 Groover, M. P. (Date). Automation. In Encyclopædia Britannica. Retrieved from [URL]
  3. Author/Source discussing conceptual parallels if available, otherwise remove or note as analogy.
  4. Duffy, R. (Source details: e.g., Publication Title, Date, Page number, URL).
  5. Author. (Year). Title of historical source on technology. Publisher.
  6. Needham, J. (Year). Science and Civilisation in China, Volume X. Cambridge University Press.
  7. Techopedia. (Date). Definition - What does Automation mean?. Retrieved from [URL]
  8. 8.0 8.1 8.2 Witt, S. (2018, November 7). Improving Process in Government Organizations Through Automation. Nintex Blog. Retrieved from [URL]
  9. Source for 2017 research on digital gap in government. (Year). Report Title. Publisher/Organization.
  10. Source for Business Insider quote. (2018). Article Title. Business Insider.
  11. Harper, D. (n.d.). Automation. In Online Etymology Dictionary. Retrieved December 25, 2019, from https://www.etymonline.com/word/automation#etymonline_v_26763
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